Refund Policy
Fair and transparent billing policies for our digital services.
! No Refund Policy
At GraviaChartAI, we provide a sophisticated digital analysis service. To ensure our users are fully satisfied with the system's capabilities before making a financial commitment, we offer Free Trial Tokens (Registration Bonus) to every new user upon registration.
Important Information
Since we provide a free trial to test the accuracy and features of our AI engine, no refunds will be processed for any token purchases once the transaction is completed. We encourage all users to utilize their trial tokens to evaluate the system's performance before upgrading to a paid plan.
1 Digital Nature of Service
Our analysis reports are generated in real-time using high-cost cloud computing and advanced AI models. Once a token is purchased, it is credited to your ledger instantly. Due to the digital nature of these assets and the instant delivery of analysis results, all sales are considered final.
2 Technical Support
If you encounter a technical issue where tokens are deducted but a report fails to generate, we will verify our logs and restore the balance to your account. In such cases, please contact our support team at support@graviachartai.com.
By making a purchase on GraviaChartAI, you acknowledge that you have used the free trial tokens provided and agree to this no-refund policy.